Certificate II in Medical Service First Response

Home / Certificate II in Medical Service First Response

HLT21020 Certificate II in Medical Service First Response

Only available for group bookings.

The Certificate II in Medical Service First Response reflects the role of first medical response workers or volunteers who provide initial care to patients. These people provide basic first aid and emergency responses in the pre-hospital or out-of-hospital environment.

This course has been designed to equip you with the clinical skills and knowledge to perform first response roles in a range of sectors. Throughout this course you will gain skills to assist in decreasing scene times and increasing the standard of medical care and survivability of serviously injured casualties.

On successful completion of the course, participants will be issued with a HLT21020 Certificate II in Medical Service First Response (Statement of Attainment).

Possible job outcomes may include:

  • Community based First Responder / Workplace First Responder
  • Emergency Medical Responder / EMS First Responder
  • Volunteer First Aider

There are no formal pre-requisites required for entry to this course.

Students must be physically capable of responding to first aid emergency scenarios, including providing CPR to a manikin on the floor. Anyone in a wheelchair or with other disabilities that may impact their participation in these activities should contact us to discuss their individual circumstances before enrolling.

The Certificate II in Medical Service First Response course includes a total of 9 units. 5 core units and 4 elective units.

Core Units

  • CHCDIV001 Work with diverse people
  • HLTAID011 Provide first aid
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • HLTWHS002 Follow safe work practices for direct client care
  • HLTWHS006 Manage personal stressors in the work environment

Elective Units

  • HLTAID013 Provide first aid in remote or isolated site
  • HLTAID014 Provide advanced first aid
  • HLTAID015 Provide advanced resuscitation and oxygen therapy
  • HLTAID016 Manage first aid services and resources

You can view the full list of units available to study within this qualification on training.gov.au.

*If you wish to change one or more of your elective units please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed.

This course is delivered over 5 days face to face plus online learning.


Minimum numbers apply for group bookings. Please contact us for a quote.

Payment Options

  • Credit Card (MasterCard, Visa & Amex)
  • Direct Deposit
  • PayPal

Other Information

Please read our Course Fees and Refund policy here.

Assessment Re-Submission Fees

Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.

Student Testimonials

The instructor was an absolutely amazing instructor. He had a wealth of knowledge and experience and delivered lectures with detail and a little humour which makes for a perfect learning environment..

Michael SlorachFormer student

Engaging. Everyone is part of the learning experience. I received support from everyone. The visual learning was easy to understand and acknowledge. Through their reassurance my motivation held strong throughout the course.

Gail CarterFormer student

Posted in:

| Tags: