Certificate II in Workplace Skills

Foundational skills for the workforce.

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Overview

BSB20120 Certificate II in Workplace Skills

This qualification is only available via Recognition of Prior Learning.

This qualification provides you with diverse opportunities. With us, you will get more than your usual business course. You’ll learn vital skills to launch your career in an office environment and set you up for success with transferable skills.

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Course Outcomes

Upon successful completion of this course, you will receive a Certificate II in Workplace Skills (BSB20120).

Likely job titles of those suited to RPL for this qualification include:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Entry Requirements

What do I need before I start?

There are no formal prerequisite units required for entry into this course.

You will however require basic English language, literacy and numeracy (LLN) skills.

You will need access to a computer with word processing, PDF reader capabilities and an internet connection.

You can take our Free Skills Assessment to determine your eligibility. Our assessors can also recommend pathways suited to your skills and experience.

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Units of Competency

To complete this course you must demonstrate competency in a total of 10 units.

Core Units

  • BSBCMM211 Apply communication skills
  • BSBOPS201 Work effectively in business environments
  • BSBPEF202 Plan and apply time management
  • BSBSUS211 Participate in sustainable work practices
  • BSBWHS211 Contribute to the health and safety of self and others

Elective Units*

  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBTWK201 Work effectively with others
  • BSBOPS203 – Deliver a service to customers
  • BSBTEC201 – Use business software applications

You can view the full list of units available to study within this qualification on training.gov.au.

*If you wish to change one or more of your elective units please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed. The cost for custom unit packaging is $250 for RPL.

Delivery Options

This qualification is only available through Recognition of Prior Learning (RPL).

Contact us for a Free Skills Assessment to determine your suitability to undertake this qualification. This will be sent to our RPL Facilitator who will assess your eligibility and can provide you with recommendations for suitable RPL pathways that match your skills and experience.

If you are deemed a good candidate for RPL for this qualification, a non-refundable 50% deposit will be required to proceed with your RPL with full payment required before a certificate is issued.

For each unit of competency, candidates will be given the option to demonstrate competency through a combination of any of the following:

  • Written or verbal questions demonstrating the required knowledge
  • Case studies or practical activities demonstrating the required skills
  • Projects based on a real or simulated workplace
  • Portfolio of evidence which may include:
    • Prior qualifications, both accredited and non-accredited
    • Employment history such as position descriptions and performance appraisals
    • Industry appointments such as board and committee roles
    • Publications and journals
    • Samples of work and other relevant documents, photos, videos, etc.
    • Testimonials and other references from verifiable sources

Each candidate is assessed individually. Our assessment team will validate the evidence supplied and conduct mapping against the evidence requirements for each unit. Where required, assessors will request additional evidence and provide guidance on suitable types of evidence for the candidate to supply.

Time frames for completion of your RPL

Students are required to submit the requested evidence for assessment by Asset College within 3 months of paying their deposit. If requested evidence cannot be supplied within this time frame a $50 extension fee will be applied.

Pathways

After completing this course you may wish to further your studies with:

Course Fees

Course Fees

This qualification is only available through RPL.

RPL – $960

Payment Options

Individualised quotes will be discussed with our RPL Manager after submission of a free skills assessment. Please read the full outline on our RPL process here.

1. 2 split payments

Pay 50% of the course fees to begin your RPL, with 50% due on completion before your certificate is issued.

2. zipMoney payment plan

Up to 6 months interest free on zipMoney. Best for people with an existing zipMoney account.

Other Information

Please read our Course Fees and Refund policy here.

Testimonial

“I would like to leave my honest testimonial for the Townsville ASSET training team (Dave and Renee Powell). Two of the most genuine and hard working people. I have successfully completed two courses with them and been employed as a result. I recommend them to everyone! They are resourceful and knowledgeable, it’s so easy to learn from them!”

Maria Kohunui

Certificate II in Workplace Skills
State Winner

Enrol now, complete a skills assessment or contact us

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