Overview

SIR30216 Certificate III in Retail

This qualification is only available via Recognition of Prior Learning.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Government funding for SIR30216 Certificate III in Retail is available for eligible participants under the Certificate 3 Guarantee Program. For more information and eligibility requirements, please click here.

Course Outcomes

Upon successful completion of this course, you will be awarded with a Certificate III in Retail (SIR30216).

Likely job titles of those suited to RPL for this qualification include:

Frontline Sales Assistant
Customer Service Representative
Shop Assistant
Retail Assistant/Salesperson

Entry Requirements

What do I need before I start?

There are no formal prerequisite units required for entry into this course.

You will however require basic English language, literacy and numeracy (LLN) skills.

You will need access to a computer with word processing, PDF reader capabilities and an internet connection.

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Units of Competency

To complete this course you must demonstrate competency in a total of 13 units.

Core Units

SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXWHS002 Contribute to workplace health and safety

Elective Units*

CHCDIV001 Work with diverse people
SIRRINV001 Receive and handle retail stock
SIRXHWB001 Maintain personal health and wellbeing
SIRXIND002 Organise and maintain the store environment
SIRXIND003 Organise personal work requirements

You can view the full list of units available to study within this qualification on training.gov.au.

*If you wish to change one or more of your elective units please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed. The cost for custom unit packaging is $250 for RPL.

Delivery Options

This qualification is only available through Recognition of Prior Learning (RPL).

Contact us for a Free Skills Assessment to determine your suitability to undertake this qualification. This will be sent to our RPL Facilitator who will assess your eligibility and can provide you with recommendations for suitable RPL pathways that match your skills and experience.

If you are deemed a good candidate for RPL for this qualification, a non-refundable 50% deposit will be required to proceed with your RPL with full payment required before a certificate is issued.

For each unit of competency, candidates will be given the option to demonstrate competency through a combination of any of the following:

Written or verbal questions demonstrating the required knowledge
Case studies or practical activities demonstrating the required skills
Projects based on a real or simulated workplace
Portfolio of evidence which may include:
- Prior qualifications, both accredited and non-accredited
- Employment history such as position descriptions and performance appraisals
- Industry appointments such as board and committee roles
- Publications and journals
- Samples of work and other relevant documents, photos, videos, etc.
- Testimonials and other references from verifiable sources

Each candidate is assessed individually. Our assessment team will validate the evidence supplied and conduct mapping against the evidence requirements for each unit. Where required, assessors will request additional evidence and provide guidance on suitable types of evidence for the candidate to supply.

Time frames for completion of your RPL

Students are required to submit the requested evidence for assessment by Asset College within 3 months of paying their deposit. If requested evidence cannot be supplied within this time frame a $50 extension fee will be applied.

Pathways

After completing this course you may wish to further your studies with:

SIR40316 Certificate IV in Retail Management or;
Other relevant Certificate IV qualifications

Course Fees

This qualification is only available through Recognition of Prior Learning.

RPL – $1375

Certificate 3 Guarantee Funding – $13 concession or $39 non-concession

Payment Options

Individualised quotes will be discussed with our RPL Manager after submission of a free skills assessment. Please read the full outline on our RPL process here.

1. 2 split payments

Pay 50% of the course fees to begin your RPL, with 50% due on completion before your certificate is issued.

2. zipMoney payment plan

Up to 6 months interest free on zipMoney. Best for people with an existing zipMoney account.

Certificate 3 Guarantee

Eligible students in Queensland may receive government subsidised training under the Certificate 3 Guarantee program.

You can view more information about eligibility requirements here.

Please note, the co-contribution fee may change after a review of your circumstances prior to enrolment in the qualification but will not exceed the above stated fees.

You can view the co-contribution fee breakdown per unit here.

Please be advised that you will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once you complete this qualification.

You can review the Certificate 3 Guarantee Fact Sheet produced by the Department of Employment, Training and Small Business on their website.

Other Information

Please read our Course Fees and Refund policy here.

Testimonial

“I finished my training with you last Friday and just wanted to thank you all for the professionalism and friendly nature of all your team. I was a bit concerned and nervous at first, having to do the training, but all your staff were very helpful and it turned out to be quite good fun. Thank you all for all your help.”

Wayne Fitzpatrick