ClickCease Certificate III in Retail | Asset College

Certificate III in Retail

Break into the retail sector by setting yourself apart with a Certificate III qualification.

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Overview

SIR30216 Certificate III in Retail

Are you seeking a competitive edge in gaining work in the diverse and dynamic retail industry?

Studying retail gives you the skills needed to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

In this course you will learn how to:

  • Sell products
  • Provide customer service
  • Ensure safety and security in a retail environment
  • Work with some independence under limited supervision
  • Monitor day-to-day workplace operations

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Government funding for SIR30216 Certificate III in Retail is available for eligible participants under the Certificate 3 Guarantee Program. For more information and eligibility requirements, please click here.

Course Outcomes

One course offers many courses of action and pathways for you.

Upon successful completion of this course, you will be awarded with a Certificate III in Retail (SIR30216).

Possible job outcomes may include:

  • Frontline Sales Assistant
  • Customer Service Representative
  • Shop Assistant
  • Retail Assistant/Salesperson

Entry Requirements

What do I need before I start?

There are no formal prerequisite units required for entry into this course.

You will however require basic English language, literacy and numeracy (LLN) skills.

Before commencing this course, you will be required to undertake an Online LLN ASSESSMENT. You can check your LLN level right now.

If you are completing the course via an online or RPL delivery mode, you will need access to a computer with word processing, PDF reader capabilities and an internet connection.

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Units of Competency

To complete this course you must demonstrate competency in a total of 13 units. These units have been selected to give you the most comprehensive overview of skills required in retail settings at an entry level.

Core Units

  • SIRXCEG001 Engage the customer
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXCOM002 Work effectively in a team
  • SIRXIND001 Work effectively in a service environment
  • SIRXRSK001 Identify and respond to security risks
  • SIRXSLS001 Sell to the retail customer
  • SIRXWHS002 Contribute to workplace health and safety

Elective Units*

  • CHCDIV001 Work with diverse people
  • SIRRINV001 Receive and handle retail stock
  • SIRXHWB001 Maintain personal health and wellbeing
  • SIRXIND002 Organise and maintain the store environment
  • SIRXIND003 Organise personal work requirements

You can view the full list of units available to study within this qualification on training.gov.au.

*If you wish to change one or more of your elective units please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed. The cost for custom unit packaging is $500 per qualification for full study or $250 for RPL.

Delivery Options

Standard Online Delivery

1 unit per month for 12 months. You will be able to contact your trainer via email and if required, schedule phone appointments. Should allow 20 – 25 hours per week to study.

Accelerated Learning

For people with prior knowledge, skills or qualifications. 2 units per month for 6 months. Should allow 30 – 40 hours per week to study.

Assessment Only / RPL

For people with evidence of their extensive experience.

We aim to have all RPL assessments finalised within 12 weeks but it is usually much quicker. The actual timeframe depends on the course you are seeking RPL for, how long it takes you to supply the evidence and how long it takes us to verify your evidence.

You can complete our Free Skills Assessment right now to determine if this is the right option for you.

Custom Enrolment

If you wish to customise your course, change your elective units or study load please contact us to request an individual learning plan.

Please Note: This program includes some clustered units where you may complete more than 1 unit concurrently to allow for completion of your course within the 6 or 12 month time frames.

The number of hours outlined is a guide only and each individual will learn at a different pace. Students may request an extension or submit their assessments early as required to suit their individual learning needs.

Pathways

After completing this course you may wish to further your studies with:

Course Fees

Course Fees

This qualification is available through online study or RPL. You can also opt to complete some units by RPL and some units through online study.

Online Study – $2350

RPL – $1375

Certificate 3 Guarantee Funding – $13 concession or $39 non-concession

Payment Options

Online Study

1. Pay as you go

Pay for each unit of your course as you commence it. Please view our Course Fees brochure to see first payment required plus fee per unit for your specific qualification.

2. zipMoney

Up to 6 months interest free on zipMoney. Best for people with an existing zipMoney account.

3. Study Pay

Interest free weekly or fortnightly instalments. Best for people looking for a low-fee direct deposit payment plan option.

RPL

Individualised quotes will be discussed with our RPL Manager after submission of a free skills assessment. Please read the full outline on our RPL process here.

1. 2 split payments

Pay 50% of the course fees to begin your RPL, with 50% due on completion before your certificate is issued.

2. zipMoney or Study Pay payment plans (as outlined above).

Certificate 3 Guarantee

Eligible students in Queensland may receive government subsidised training under the Certificate 3 Guarantee program.

Please note, the co-contribution fee may change after a review of your circumstances prior to enrolment in the qualification but will not exceed the above stated fees.

Please be advised that you will no longer be eligible for a government subsidised training place under the Certificate 3 Guarnatee program once you complete this qualification.

You can review the Certificate 3 Guarantee Fact Sheet produced by the Department of Employment, Training and Small Business on their website.

You can view the co-contribution breakdown fees here.

Other Information

Please read our Course Fees and Refund policy here.

Extension Request Fees

Should you require an extension on your study, an extension fee of $100 per request per month is required.

Assessment Re-Submission Fees

Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $100 will apply per assessment.

Re-Enrolment

Should you wish to cancel your course or your enrolment is cancelled by us due to no progress and you then wish to re-enrol, a re-enrolment fee of 25% of the standard course fee will apply if requested within 3 months of initial cancellation. If re-enrolment is requested within 4 – 12 months of initial cancellation, 50% of the standard course fee will apply.

Free Career Information Sessions

If you’re still undecided about whether a career in retail is right for you, you can register for a free career information session.

These are complimentary and will help you to navigate the opportunities available in the sector and if the pathway is right for you.

Want to reserve a spot? Email us or call us now!

Testimonial

“I finished my training with you last Friday and just wanted to thank you all for the professionalism and friendly nature of all your team. I was a bit concerned and nervous at first, having to do the training, but all your staff were very helpful and it turned out to be quite good fun. Thank you all for all your help.”

Wayne Fitzpatrick

Certificate III in Retail
State Winner

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