Certificate IV in Retail Management

Been working in retail for some time and ready to move up to a management role? This course is for you.

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Overview

SIR40316 Certificate IV in Retail Management

Build on your existing retail or customer service experience and move into a management role with this qualification.

The Certificate IV in Retail Management reflects the role of individuals who:

  • Lead a frontline team
  • Manage day-to-day operations of a retail store or department
  • Implement and deliver on organisational objectives and standards

These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Course Outcomes

On successful completion of this course, participants will receive a Certificate IV in Retail Management (SIR40316).

There are various opportunities for employment following this course including the following job roles:

  • Store Manager
  • Department Manager
  • Assistant Store Manager

Entry Requirements

Entry to this qualification is open to individuals who have completed:

OR

  • have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail

Not sure whether this is you? Contact us!

Units of Competency

The Certificate IV in Retail Management contains a total of 11 units.
7 core and 4 electives.

Core Units

  • SIRRRTF002 Monitor retail store financials
  • SIRXCEG004 Create a customer centric culture
  • SIRXHRM002 Maintain employee relations
  • SIRXMGT002 Lead a frontline team
  • SIRXRSK002 Maintain store security
  • SIRXSLS003 Achieve sales results
  • SIRXWHS003 Maintain workplace safety

Elective Units*

  • SIRRMER001 Produce visual merchandise displays
  • SIRRMER003 Coordinate visual merchandising activities
  • SIRRRTF001 Balance and secure point-of-sale terminal
  • SITXHRM002 Roster staff

*Alternative electives may be available upon request, but are not guaranteed. The electives selected must meet the training package requirements for this qualification.

Delivery Options

OPTION 1 – Study Online
Study where and when it suits you by using our interactive elearning platform. You will have 12 months to complete this course at your own pace.

OPTION 2 – Study Online at our Facilities
You can complete the same online course at our facilities using our resources and equipment at no extra cost. We will also have staff available to provide additional support if required. Note: Subject to availability, bookings are essential.

OPTION 3 – Study in Class
Although we do not generally offer this course in-class we can schedule a 5 or 10 day face-to-face workshop for groups of 5 or more students. Note that there may be additional work required following the workshop.

OPTION 4 – Recognition of Prior Learning (RPL)
If you already have skills and experience relevant to this qualification you may be eligible for RPL. Contact us for a Free Skills Assessment to determine if this is the right option for you. Find out more about our RPL Process.

Pathways

Suggested pathways for further study after completion of this qualification include:

Course Fees

Course fees vary depending on the location and delivery mode of the course.

Fee-for-service
$2200

Recognition of Prior Learning (RPL)
$1100

Payment Plans available

Certificate IV in Retail Management Course Information

Testimonial

“I just received my Diploma in the mail and I must say that I was pleasantly surprised with the folding cover it came in. I have received many qualifications in the past, but never one with such a nice presentation as this, at least never unsolicited. It just shows class on your part!

Please don’t change, its refreshing to see that someone still cares about the way they do things!”

Salvatore Gambacorta 


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