Control persons using empty hand techniques

Control Persons Using Empty Hand Techniques is a required unit in refresher training for licensed Security Professionals.

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CPPSEC3013A Control persons using empty hand techniques

There are occasions when the use of verbal de-escalation techniques alone is not sufficient to manage conflict or prevent escalation. Security Officers and Crowd Controllers may be exposed to these situations and need to be capable of applying effective physical control techniques. There is no need to have any martial arts or fighting skills to work safely in the security industry; this course covers a variety of simple yet effective techniques that can be applied by anyone regardless of their size and strength.

While many Security Officers and Crowd Controllers are experienced at responding to and managing conflict situations, the Office of Fair Trading has determined that Security Providers who hold a Crowd Controller and/or Bodyguard licence function need to complete a re validation of their control and restraint skills every 3 years. This course is designed to reinforce the participant’s conflict management, control and restraint skills and meet the requirements for renewing a Security Providers Licence in Queensland.

Course Outcomes

This course is designed for current working Security Providers who require revalidation training.

On successful completion of this course, participants will receive a Statement of Attainment for CPPSEC3013A Control Persons Using Empty Hand Techniques.

Entry Requirements

This course is designed for current working Security Providers who require re validation training.

Participants must:

  • Have completed a Certificate II in Security Operations or hold a current QLD Security Providers Licence
  • Be 18 years of age or older
  • Have had no criminal convictions in previous 10 years
    Note; driving offences (e.g. speeding, drink driving, etc.) are not normally disqualifying offences.
  • Be an Australian Citizen, Permanent Resident or hold an appropriate Visa to work within the Security Industry in Queensland.

Units of Competency

CPPSEC3013A Control Persons Using Empty Hand Techniques

Delivery Options

This course is conducted over 8 hours face-to-face study. It includes a presentation, demonstration and practice of techniques, scenario role plays, case studies and written questioning.

Course is only available at our QLD offices. Please contact us for information about courses in other states.


On successful completion of this refresher training, participants may like to consider the following courses:

Course Fees

Course fees may vary depending on delivery location of this course.


Course Information


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