Control Room Operations Skill Set

This skill set is for Security Officers who are interested in roles in Control Rooms and Monitoring Centres.

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CPPSS00062 Control Room Operations Skill Set


Skill-set for participants with an existing Security licence.

This skill set describes the skills and knowledge required to undertake control room monitoring activities and coordinate security responses to risk situations.

This skill set may provide credit towards CPP31318 Certificate III in Security Operations.

Course Outcomes

A Statement of Attainment will be awarded upon successful completion of this course.

Not sure which security course fits your needs? Find out more about the requirements for security licensing and which course provides you your desired career outcome here!

Entry Requirements

Must have completed at a minimum a Certificate II in Security Operations.

Must be 18 years or age or older and have had no criminal convictions in previous 10 years to be eligible for a Security Providers Licence. Note; driving offences (e.g. speeding, drink driving, etc.) are not normally disqualifying offences.

Must be an Australian Citizen, Permanent Resident or hold an appropriate Visa to work in the Security Industry in Queensland.

Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification.

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Units of Competency

Elective units

CPPSEC3107 Monitor security and coordinate response from control rooms

CPPSEC3108 Store, protect and dispose of security information

CPPSEC3109 Use and maintain security databases and compile reports

Delivery Options

This qualification is available through face to face learning only. This is a one day in-class experience with a qualified and experienced trainer and interactive classroom. Traditional self-paced work books are required and these will need to be completed outside of the face-to-face training. The workshop focuses on the practical components of these units of competency.

The course is delivered through practical training, scenarios, role plays and group discussions.

Course is only available at our QLD offices. Please contact us for information about courses in other states.

Course Fees

To be confirmed.


“I completed a security course with ASSET on the Gold Coast. I also completed a Batons and Handcuffs and Firearms course. I feel that the level of competence provided by Lee and his team is of the highest standard, which provided for me personally a sound understanding of firearms safety and related weapons techniques. After spending 22 years in the New South Wales Police Force I believe that the team at ASSET are a highly professional, responsible, and caring group.”

Mike Donnelly