Back to search

Responsible Service of Alcohol (RSA)

Next Start Date
Study Method

Course Description

  • Responsible Service of Alcohol (RSA)

    SITHFAB021 Provide Responsible Service of Alcohol

    Do you know how to handle intoxicated people in your role as a hospitality provider? Ensure you are aware of the rules and regulations regarding the sale and service of alcohol in the hospitality industry with our Responsible Service of Alcohol (RSA) course.

    This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol. This also applies to Security Officers working in licensed venues.

    Responsible practices must be undertaken wherever alcohol is served or sold, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is served or sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.

    This industry accreditation will apply to those working in the following roles:

    • Food and beverage attendants
    • Retail liquor sales persons
    • Winery, brewery and distillery cellar door staff
    • Supplier sales representatives
    • Licensees responsible for RSA Management

    On successful completion of this course, you will be awarded a SITHFAB021 Provide Responsible Service of Alcohol Statement of Attainment.

    On completion of the course you will have learnt how to:

    • Sell or serve alcohol responsibly
    • Assist customers to drink within appropriate limits
    • Assess alcohol affected customers and identify customers to whom sale or service must be refused
    • Refuse to provide alcohol

    Minimum age for students to complete this course is 15 however, there may be employment requirements around people under the age of 18 serving alcohol. Please read more here.

    There are no prerequisite units required for this unit of competency.

    International students are accepted into this course.

    You must be able to read and understand signs; read and follow organisational policies and procedures; complete simple calculations using whole numbers and percentages; and communicate clearly in English.

    You will need to provide on enrolment:

    • Enrolment Form
    • USI
    • Photo Identification
    • Payment

    To complete this course you must demonstrate competency in 1 unit.

    • SITHFAB021 Provide Responsible Service of Alcohol

    This unit is delivered in-class only and is not currently available by distance or online learning. The theory component of the RSA course is completed online in class. Recognition of Prior Learning is not available for this course.

    The workshop generally runs for approximately 4 hours however, everyone learns at different rates and therefore the duration of the assessment will vary from person to person.

    You can complete your RSA at one of the following locations:

    • North Lakes (QLD)
    • Gold Coast (QLD)
    • Logan (QLD)
    • Launceston (TAS)

    Course Fees


    Other Information

    Please read our Course Fees and Refund policy here.

    Assessment Re-Submission Fees

    Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.

    After completing this course you may wish to further your studies with:

    Our Training Partners

    Student Testimonials

    The instructor was an absolutely amazing instructor. He had a wealth of knowledge and experience and delivered lectures with detail and a little humour which makes for a perfect learning environment..

    Michael SlorachFormer student

    Engaging. Everyone is part of the learning experience. I received support from everyone. The visual learning was easy to understand and acknowledge. Through their reassurance my motivation held strong throughout the course.

    Gail CarterFormer student

Course cost