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Certificate IV in Business

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Course Description

  • Certificate IV in Business

    BSB40120 Certificate IV in Business

    Is it time for you to move up in your business career? This qualification is for those who want to take the next step into a supervisory role. This qualification contains multiple streams which you can choose from depending on the specific skill set you wish to attain.

    This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

    Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

    On successful completion of this course, you will be awarded a Certificate IV in Business (BSB40120).

    Depending on the stream you choose, possible job outcomes may include:

    • Administrator
    • Project Officer
    • Clerk or Secretary
    • Contact Centre Team Leader
    • Accounts Supervisor
    • Executive Personal Assistant
    • Analyst
    • Scheduler
    • Complex Enquiry Customer Service Operator

    There are no formal prerequisite units required for entry into this course.

    You will however require intermediate English language, literacy and numeracy (LLN) skills.

    Before commencing this course, you will be required to undertake an Online LLN ASSESSMENT. You can complete this higher level LLN test here now!

    If you are completing the course via an online or RPL delivery mode, you will need access to a computer with word processing, PDF reader capabilities and an internet connection.

    Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

    To complete this course you must demonstrate competency in a total of 12 units.

    Core Units

    • BSBCRT411 Apply critical thinking to work practices
    • BSBTEC404 Use digital technologies to collaborate in a work environment
    • BSBTWK401 Build and maintain business relationships
    • BSBWHS411 Implement and monitor WHS policies, procedures and programs
    • BSBWRT411 Write complex documents
    • BSBXCM401 Apply communication strategies in the workplace

    Elective Units*

    Elective Group A (Completed by all students)

    • BSBPEF401 Manage personal health and wellbeing
    • BSBPEF402 Develop personal work priorities

    Choose from one of the following specialisations

    Electives (No Specialisation)

    • BSBOPS401 Coordinate business resources
    • BSBPMG430 Undertake project work
    • BSBSTR402 Implement continuous improvement
    • BSBPEF501 Manage personal and professional development

    Electives (Operations Specialisation)

    • BSBESB401 Research and develop business plans
    • BSBOPS403 Apply business risk management processes
    • BSBSTR402 Implement continuous improvement
    • BSBOPS404 Implement customer service strategies

    Electives (Administration Specialisation)

    • BSBAUD412 Work within compliance frameworks
    • BSBOPS401 Coordinate business resources
    • BSBOPS405 Organise business meetings
    • BSBPMG430 Undertake project work

    Electives (Leadership Specialisation)

    • BSBLDR411 Demonstrate leadership in the workplace
    • BSBPEF501 Manage personal and professional development
    • BSBSTR401 Promote innovation in team environments
    • BSBHRM413 Support the learning and development of teams and individuals

    Cyber specialisation coming soon!

    You can view the full list of units available to study within this qualification on

    *If you wish to change one or more of your elective units please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed. The cost for custom unit packaging is $500 per qualification for full study or $250 for RPL.

    Standard Online Delivery

    1 unit per month for up to 12 months. Includes regular contact with a trainer. Should allow 20 – 25 hours per week to study.

    Accelerated Learning

    For people with prior knowledge, skills or qualifications. 2 units per month for up to 6 months. Should allow 30 – 40 hours per week to study.

    Assessment Only / RPL

    For people with evidence of their extensive experience.

    We aim to have all RPL assessments finalised within 12 weeks but it is usually much quicker. The actual timeframe depends on the course you are seeking RPL for, how long it takes you to supply the evidence and how long it takes us to verify your evidence.

    You can complete our Free Skills Assessment right now to determine if this is the right option for you.

    Custom Enrolment

    If you wish to customise your course, change your elective units or study load please contact us to request an individual learning plan.

    The number of hours outlined is a guide only and each individual will learn at a different pace. Students may request an extension or submit their assessments early as required to suit their individual learning needs.

    Online Resources

    Asset College delivers this qualification completely online. For some courses, learning material is not able to be printed or downloaded by students into PDF or Word format for offline purposes. If you would like to discuss printed materials, please contact us prior to enrolment.

    Other Information

    On enrolment, you will receive a customised training plan. This training plan will list all units of competency you will complete within this qualification along with their due dates for submission. Students must be submitting units by the due dates outlined on your training plan or an extension application will be required.

    Online Study – $3444

    RPL – $1820

    Payment Options

    Online Study

    1. Pay as you go

    Pay for each unit of your course as you commence it. Please view our Course Fees brochure to see first payment required plus fee per unit for your specific qualification.

    2. zipMoney – From $143.50 a week over 6 months

    Up to 6 months interest free on zipMoney. Best for people with an existing zipMoney account.


    Individualised quotes will be discussed with our RPL Manager after submission of a free skills assessment. Please read the full outline on our RPL process here.

    1. 2 split payments

    Pay 50% of the course fees to begin your RPL, with 50% due on completion before your certificate is issued.

    2. zipMoney payment plan

    Other Information

    Please read our Course Fees and Refund policy here.

    For information about studying this qualification under a traineeship arrangement please click here.

    Extension Request Fees

    Should you require an extension on your study, the following applies:

    Full Qualification
    One Month$150
    Six Months$300
    Single Unit
    One Month$50
    Six Months$150

    Assessment Re-Submission Fees

    Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.


    Should you wish to cancel your course or your enrolment is cancelled by us due to no progress and you then wish to re-enrol, a re-enrolment fee of 25% of the standard course fee will apply if requested within 3 months of initial cancellation. If re-enrolment is requested within 4 – 12 months of initial cancellation, 50% of the standard course fee will apply.

    After completing this course you may wish to further your studies with:

    Student Testimonials

    The instructor was an absolutely amazing instructor. He had a wealth of knowledge and experience and delivered lectures with detail and a little humour which makes for a perfect learning environment..

    Michael SlorachFormer student

    Engaging. Everyone is part of the learning experience. I received support from everyone. The visual learning was easy to understand and acknowledge. Through their reassurance my motivation held strong throughout the course.

    Gail CarterFormer student

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