Crowd Control Refresher ONLY
Mandatory revalidation training for QLD Security Providers Licence holders.
Overview
Crowd Control Refresher for QLD Security Licensing
Every three years, crowd controllers and bodyguards are required to undertake refresher training. You should check with the Office of Fair Trading prior to booking your refresher training what units you will be required to undertake.
CPPSEC3002A Manage Conflict through Negotiation
This unit of competency specifies the outcomes required to use effective communication techniques to manage a conflict situation. It requires the ability to assess security risk situations, accurately receive, interpret and relay information, adapt communication styles and techniques to varying social and cultural environments, and evaluate responses.
CPPSEC3013A Control Persons using Empty Hand Techniques
This unit of competency specifies the outcomes required to select and apply appropriate empty hand techniques. It requires the ability to use force in circumstances where there is a risk to safety of self and others. Competency also requires knowledge of the procedures for conducting an arrest.
If you also need to refresh your First Aid certificate at this time please view Crowd Control Refresher plus First Aid.
The Office of Fair Trading will notify Security Licence holders when the revalidation training needs to be completed; and which units are required. This usually coincides with licence renewal dates; however, requirements may differ depending on individual circumstances.
Course Outcomes
This course includes the following units of competency:
- CPPSEC3002A Manage conflict through negotiation
- CPPSEC3013A Control persons using empty hand techniques
Asset College delivers the latest versions of these units. The Office of Fair Trading often refers to superseded unit codes in their correspondence and on their website such as PRSSO305A and PRSSO316A. Disregard these old codes as our course is designed to meet the current requirements under the Security Providers Act 1993.
Entry Requirements
In order to participate in this course, participants must meet the following criteria:
- Must have previously completed a Certificate II or Certificate III in Security Operations; or hold a Security Providers licence
- Must have sufficient language, literacy and numeracy skills to read and interpret legislative documents, organisational policies and procedures, draft incident reports and communicate in plain English
Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.
Units of Competency
- CPPSEC3002A Manage conflict through negotiation
- CPPSEC3013A Control persons using empty hand techniques
If you also need to refresh your First Aid certificate at this time please view Crowd Control Refresher plus First Aid.
Delivery Options
1 Day (8 hours) face-to-face, supported by a self-paced assessment workbook to be completed before and/or after the practical day.
If you also need to refresh your First Aid certificate at this time please view Crowd Control Refresher plus First Aid.
If you only need to complete one of the units mentioned above, please call us to arrange on 1300 731 602.
Pathways
Suggested pathways for further study upon completion of this qualification include:
Course Fees
Course fees may vary depending on delivery location of the course.
Fee-for-Service
$180 (Excluding First Aid)
Security Licensing
QLD Security Providers licensing is administered by the Office of Fair Trading (OFT). Once students have successfully completed this revalidation training they will be provided with a Statement of Attainment (Certificate) and Statement of Results outlining the delivery and assessment methods for these units. It is the student’s responsibility to submit both of these documents to OFT in order to comply with their licence requirements.
Revalidation training must be completed in full; the Office of Fair Trading will not accept certificates where these units have been achieved through Recognition of Prior Learning (RPL).
For more information on Security Provider Licensing, refer to the OFT website.
Testimonial
“I want to thank you and your trainers for doing such a great course and the way the trainers conduct themselves was really easy going. I’m glad I chose to do my security course with your company, I will 100% recommend you to anyone I can.”
Peter Baker
