Crowd Control

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Crowd Control Skill Set

Crowd control training is essential for new workers to the security industry. This area of security is likely where you will start out, to gain experience before moving into other areas of the industry.

Crowd Control is a special area of security.

When working crowd control you’ll be managing people at large events. This will generally involve making sure people go where they are meant to, when they are meant to and ensure a crowd is moving about the space in a safe and sensible way.

Crowd Control is a vital job in the security industry.  Without it there could be riots, injuries or even fatalities.

If you have no previous experience in security, in order to have crowd control added to your licence you must complete CPP20218 Certificate II in Security Operations in full.

If you are a current licence holder without the crowd control component, you will be required to complete the CPP20218 Certificate II in Security Operations in full to have this component added to your licence.

To find out more information about these changes, please call or visit the Office of Fair Trading website.

Read about how our previous graduate, Teomner used his crowd control experience to gain a role he always wanted in the security industry.

Units of Competency

Elective units

  • CPPSEC20110 – Monitor and control individual and crowd behaviour to maintain security
  • CPPSEC3101 – Manage conflict and security risks using negotiation
  • CPPSEC3103 – Determine and implement response to security risk situation
  • CPPSEC3102 – Maintain operational safety and security of work environment
  • CPPSEC3121 – Control persons using empty hand techniques


“Just like to thank you for all the hard work and time you have put into getting in contact with potential security employers and in doing so I have received all positive feedback and employment opportunities from various companies.

I recommend Asset College to everyone, the team you guys have are fantastic.

You have helped me immensely to achieve my goals within the industry.”

Matt Gort

State Winner

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