Security Officer - Crowd Controller Course | Asset College

Crowd Controller

This skill-set is for people who have already completed relevant components for a Security Officer (Unarmed) licence.

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Crowd Controller Skill Set

Crowd Controller upgrade for people with only Security Officer (Unarmed)

Interested in up-skilling in the security industry? Do you have an interest in working within the pub and club scene? Then Crowd Controller skill set is for you! Learn how to work within a team, providing a secure and safe environment for patrons as well as providing exceptional service and secure yourself an exciting new career.

Course Outcomes

A statement of attainment will be awarded upon successful completion of this course. This will allow for the application to Fair Trading Queensland for an addition to a pre-existing Class 1 Security Providers Licence with the licence function “Crowd Controller”. This will be a requirement for the following job roles:

  • Crowd Controller
  • Night Club security
  • Pub Security
  • Event Security

Entry Requirements

In order to undertake this course, participants must have completed a Certificate II in Security Operations or hold a current QLD Security Providers Licence.

Must be 18 years or age or older and have had no criminal convictions in previous 10 years to be eligible for a Security Providers Licence. Note; driving offences (e.g. speeding, drink driving, etc.) are not normally disqualifying offences.

Must be an Australian Citizen, permanent resident or hold an appropriate Visa to work in the Security Industry in Queensland.

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification.

Find out your LLN level now!

Units of Competency

Elective units

  • CPPSEC2012A Monitor and Control Individual and Crowd Behaviour
  • CPPSEC3002A Manage Conflict through Negotiation
  • CPPSEC3003A Determine Response to Security Risk Situation
  • CPPSEC3007A Maintain Security of Environment
  • CPPSEC3013A Control Persons using Empty Hand Techniques

Delivery Options

This qualification is available through face-to-face learning only. This is a 3 day in-class experience with a qualified and experienced trainer and interactive classroom. Traditional self-paced work books are required.

Course Fees

Course fees may vary depending on delivery location of the course.



Applications made for Security Providers Licences are handled by Fair Trading Queensland. This qualification covers all necessary content to allow participants to apply for an addition to their Class 1 Security Providers Licence for the endorsement “Crowd Controller”. This will incur a fee for an additional licence function.

Course Dates and Locations

Book now by selecting one of the following locations to view upcoming course dates and prices.

North LakesSpring Hill

Gold CoastTownsville



Eventbrite will open in a new window when you select your location to complete your booking.


“Just like to thank you for all the hard work and time you have put into getting in contact with potential security employers and in doing so I have received all positive feedback and employment opportunities from various companies.

I recommend Asset College to everyone, the team you guys have at Spring Hill are fantastic.

Craig Tyson and Brooke Shellback have helped me immensely to achieve my goals within the industry.”

Matt Gort