Diploma of Retail Leadership

Learn the ins and outs of retail leadership and driving retail teams to success with this qualification.

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SIR50116 Diploma of Retail Leadership

This qualification reflects the role of individuals who manage a retail business, multiple retail stores or departments, following a business strategy to deliver profitable results for the organisation. These individuals support senior management and provide leadership to retail teams. They plan and evaluate the work of self and others, operating with autonomy and responsibility for personal outputs.

This qualification provides a pathway to work in a range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Course Outcomes

On successful completion of this course, participants will be awarded with a Diploma of Retail Leadership (SIR50116).

This will be suited to the following job roles:

  • Area Manager
  • State Manager
  • Senior Store Manager
  • Cluster Manager
  • Small Business Owner

Entry Requirements

Entry to this qualification is open to individuals who:


  • have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR40316 Certificate IV in Retail Management.

Not sure if this is you? Contact us!

Units of Competency

The Diploma of Retail Leadership (SIR50116) contains a total of 10 units.
4 core and 6 electives.

Core Units

  • SIRRSTR001 Undertake strategic planning in retail
  • SIRXCHA002 Lead the change process
  • SIRXMGT003 Provide leadership to others
  • SIRRRTF003 Drive retail profitability

Elective Units*

  • BSBCUS501 Manage quality customer service
  • BSBLDR502 Lead and manage effective workplace relationships
  • BSBLDR503 Communicate with influence
  • BSBLED501 Develop a Workplace Learning Environment
  • BSBWHS501 Ensure a safe workplace
  • BSBWOR501 Manage personal work priorities and professional development

*Alternative electives may be available upon request, but are not guaranteed. The elective units selected must meet the training package rules for this qualification.

Delivery Options

OPTION 1 – Study Online
Study where and when it suits you by using our interactive elearning platform. You will have 12 months to complete this course at your own pace.

OPTION 2 – Study Online at our Facilities
You can complete the same online course at our facilities using our resources and equipment at no extra cost. We will also have staff available to provide additional support if required. Note: Subject to availability, bookings are essential.

OPTION 3 – Study in Class
Although we do not generally offer this course in-class we can schedule a 5 or 10 day face-to-face workshop for groups of 5 or more students. Note that there may be additional work required following the workshop.

OPTION 4 – Recognition of Prior Learning (RPL)
If you already have skills and experience relevant to this qualification you may be eligible for RPL. Contact us for a Free Skills Assessment to determine if this is the right option for you. Find out more about our RPL Process.


Suggested pathways for further study after completion of this qualification include:

Course Fees

Course fees may vary depending on location and delivery mode of the course.


Recognition of Prior Learning (RPL)

Payment Plans available

Diploma of Retail Leadership Course Information


“I am impressed with the level of professionalism demonstrated by your organisation, I deal with a number of RTO’s, probably too much and from time to time see the not so good side of them.
Just refreshing to deal with your company and to be treated so well along the whole process. I would also like to thank the instructor Glen who conducted the course and made it enjoyable and interesting. Your professionalism is noted.”

Greg Lewis

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