SITHFAB021 Provide Responsible Service of Alcohol

Industry requirement to work in licensed venues under state and territory liquor licensing laws.

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SITHFAB021 Provide Responsible Service of Alcohol

Do you know how to handle intoxicated people in your role as a hospitality provider? Ensure you are aware of the rules and regulations regarding the sale and service of alcohol in the hospitality industry with our Responsible Service of Alcohol (RSA) course.

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol. This also applies to Security Officers working in licensed venues.

Responsible practices must be undertaken wherever alcohol is served or sold, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is served or sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.

This industry accreditation will apply to those working in the following roles:

  • Food and beverage attendants
  • Retail liquor sales persons
  • Winery, brewery and distillery cellar door staff
  • Supplier sales representatives
  • Licensees responsible for RSA Management

Course Outcomes

On successful completion of this course, you will be awarded a SITHFAB021 Provide Responsible Service of Alcohol Statement of Attainment.

On completion of the course you will have learnt how to:

  • Sell or serve alcohol responsibly
  • Assist customers to drink within appropriate limits
  • Assess alcohol affected customers and identify customers to whom sale or service must be refused
  • Refuse to provide alcohol

Entry Requirements

Minimum age for students to complete this course is 15 however, there may be employment requirements around people under the age of 18 serving alcohol. Please read more here.

There are no prerequisite units required for this unit of competency.

International students are accepted into this course.

You must be able to read and understand signs; read and follow organisational policies and procedures; complete simple calculations using whole numbers and percentages; and communicate clearly in English.

Units of Competency

This course meets the requirements for the following unit of competency:

  • SITHFAB021 Provide Responsible Service of Alcohol

Delivery Options

This unit is delivered in-class only and is not currently available by distance or online learning. The theory component of the RSA course is completed online in class. Recognition of Prior Learning is not available for this course.

The workshop generally runs for approximately 4 hours however, everyone learns at different rates and therefore the duration of the assessment will vary from person to person.

You can complete your RSA at one of the following locations:

  • North Lakes (QLD)
  • Gold Coast (QLD)
  • Logan (QLD)
  • Launceston (TAS)

Course Fees



Other Information

Please read our Course Fees and Refund policy here.

Assessment Re-Submission Fees

Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.

Legislative Information

Asset College’s course has been designed to meet the regulatory requirements for Queensland.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. Please check with the liquor licensing authority in your state for personal circumstances regarding your need to hold this qualification.

The Responsible Service of Alcohol certification does not expire.


“I am simply writing this to express my appreciation for the service I experienced at ASSET Logan yesterday. Truly a great business name. Prior to coming I had booked into to complete my white card course.

While I was there I spoke with Spencer about my experience I was having doing the RSA course online with another company which was not good.

The attitude displayed by Spencer was the best I have ever seen. He just simply accommodated me in doing the RSA course while I was there. Top bloke.

Mike also showed such ease of customer service, it was not a problem. They both are great asset’s to your business.

Thanks to you all at ASSET. I will be recommending everyone to you.”

Bharat Hira

State Winner

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