Revalidation Training for Crowd Controllers and Bodyguards | Asset College

Revalidation Training for Crowd Controllers and Bodyguards

Mandatory revalidation training for Crowd Controllers and Bodyguards to maintain a Security Providers Licence.

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Revalidation Training for Crowd Controllers and Bodyguards

Every three years, crowd controllers and bodyguards are required to undertake three units of revalidation training. This includes:

CPPSEC3002A Manage Conflict through Negotiation

This unit of competency specifies the outcomes required to use effective communication techniques to manage a conflict situation. It requires the ability to assess security risk situations, accurately receive, interpret and relay information, adapt communication styles and techniques to varying social and cultural environments, and evaluate responses.

CPPSEC3013A Control Persons using Empty Hand Techniques

This unit of competency specifies the outcomes required to select and apply appropriate empty hand techniques. It requires the ability to use force in circumstances where there is a risk to safety of self and others. Competency also requires knowledge of the procedures for conducting an arrest.

HLTAID003 Provide First Aid

Refer to our First Aid course for information on this unit.

The Office of Fair Trading will notify Security Licence holders when the revalidation training needs to be completed; and which of the three unit(s) are required. This usually coincides with licence renewal dates; however, requirements may differ depending on individual circumstances.

If you hold a current First Aid certificate but it is more than 12 months old, you will need to complete a CPR Refresher in order to apply for or renew your licence.

Course Outcomes

This course includes the following units of competency:

  • CPPSEC3002A Manage conflict through negotiation
  • CPPSEC3013A Control persons using empty hand techniques

Asset College delivers the latest versions of these units. The Office of Fair Trading often refers to superseded unit codes in their correspondence and on their website such as PRSSO305A and PRSSO316A. Disregard these old codes as our course is designed to meet the current requirements under the Security Providers Act 1993.

Entry Requirements

In order to participate in this course, participants must meet the following criteria:

  1. Must have previously completed a CPP20212 Certificate II or CPP30411 Certificate III in Security Operations; or hold a Security Providers licence
  2. Must have sufficient language, literacy and numeracy skills to read and interpret legislative documents, organisational policies and procedures, draft incident reports and communicate in plain English

Please be advised we are unable to train students on a student visa. You must find a CRICOS registered training provider.

Units of Competency

Students may choose to undertake all three revalidation units at the same time or individual units depending on their requirements.

*Please note that First Aid is delivered on a separate day to the crowd control refresher units.

Delivery Options


Unit Of Competency Delivery Mode
CPPSEC3013A Control persons using empty hand techniques
CPPSEC3002A Manage conflict through negotiation
1 Day (8 hours) face-to-face, supported by a self-paced assessment workbook to be completed before and/or after the practical day
HLTAID003 Provide First Aid 1 Day (8 hours) face-to-face with external study of approximately 8 – 10 hours

Please note, First Aid is delivered on a separate day.

If you only need to complete one of the units mentioned above, please call us to arrange on 1300 731 602.

Course is only available at our QLD offices. Please contact us for information about courses in other states.


Suggested pathways for further study upon completion of this qualification include:

Course Fees

Course fees may vary depending on delivery location of the course.

$180 (Excluding First Aid) or;
$250 (with First Aid)

Security Licensing

QLD Security Providers licensing is administered by the Office of Fair Trading (OFT). Once students have successfully completed this revalidation training they will be provided with a Statement of Attainment (Certificate) and Statement of Results outlining the delivery and assessment methods for these units. It is the student’s responsibility to submit both of these documents to OFT in order to comply with their licence requirements.

Revalidation training must be completed in full; the Office of Fair Trading will not accept certificates where these units have been achieved through Recognition of Prior Learning (RPL).

For more information on Security Provider Licensing, refer to the OFT website.

Course Dates and Locations

Book now by selecting one of the following locations to view upcoming course dates and prices.

North LakesGold Coast



Spring Hill

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“I want to thank you and your trainers for doing such a great course and the way the trainers conduct themselves was really easy going. I’m glad I chose to do my security course with your company, I will 100% recommend you to anyone I can.”

Peter Baker

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