Managers for Learning and Change Management play a key role in planning and executing an organisation’s customer strategy and change work streams. Their work is typically focused on the people side of change, including changes to business processes, digital capabilities, systems and technology, job roles and organisation structures.
Managers for Learning and Change Management have the primary task of creating and implementing change management strategies and plans that minimise employee resistance and maximize employee engagement. They may act as a coach for senior leaders and executives, helping them fulfill the role of change sponsor.
Managers for Learning and Change Management have demonstrated ability to plan and lead the implementation of behavioural, cultural, organisational, process or technical changes. They are able to lead change management initiatives, influence others and move toward a common vision or goal.