Quality Assurance Officer

Diploma of Quality Auditing

Develop your skills and knowledge in conducting quality audits or be recognised for your existing skills with our Diploma of Quality Auditing.

Description of Role

Quality Assurance Officers are mainly in charge of monitoring the quality of goods and services of an organization. They work with other staff in the organisation to determine and establish procedures and quality standards, and to monitor these against targets. They also provide recommendations for improvements in related processes.

Quality Assurance Officers perform a variety of tasks, which include statistical sampling, validity testing, creation of explanatory documents, discovery of errors with products and their timely correction and employee training.

Given the scope of their responsibility, Quality Assurance Officers are expected to have statistical and math abilities, aptitude for analysis, keen attention to detail, competent problem-solving skills and ability to work with others and motivate people.

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