Provide Responsible Service of Alcohol (RSA)

Gain the required skills and knowledge you need for work in licensed venues under state and territory liquor licensing laws.

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SITHFAB002 Provide Responsible Service of Alcohol

Do you know how to handle intoxicated people in your role as a hospitality provider? Ensure you are aware of the rules and regulations regarding the sale and service of alcohol in the hospitality industry with our Responsible Service of Alcohol (RSA) course.

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.

Responsible practices must be undertaken wherever alcohol is served or sold, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is served or sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.

This unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; retail liquor sales persons; winery, brewery and distillery cellar door staff and supplier sales representatives. It also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for RSA management.

Course Outcomes

On successful completion of this course, participants will receive a SITHFAB002 Provide Responsible Service of Alcohol Statement of Attainment.

Participants will develop the knowledge and skills to:

  • Sell or serve alcohol responsibly
  • Assist customers to drink within appropriate limits
  • Assess alcohol affected customers and identify customers to whom sale or service must be refused
  • Refuse to provide alcohol

Entry Requirements

There are no formal entry requirements for this course.

However participants are expected to have sufficient language, literacy and numeracy skills to read and understand signs; read and follow organisational policies and procedures; complete simple calculations using whole numbers and percentages; and communicate clearly in English.

Units of Competency

This course meets the requirements for the following unit of competency:

  • SITHFAB002 Provide Responsible Service of Alcohol

Delivery Options

This unit is delivered in-class only and is not currently available by distance or online.

Everyone learns at different rates and therefore the duration of the assessment will vary from person to person. As a guide, participants should allow approximately four hours to complete this unit.

An appointment to complete your qualification can be made at any one of our offices, weekdays after 10am.
Available in QLD ONLY at the following locations:
• Brisbane (North Lakes and Spring Hill)
• Gold Coast (Burleigh Waters)
• Townsville
• Cairns
• Rockhampton
• Toowoomba

Contact us today to book.


Licensing / regulatory information

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. In most cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

ASSET’s course has been designed to meet the regulatory requirements for Queensland.

Course Fees

Course fees may vary depending on the location of the course.


*Recognition of prior learning is not available for this course.

Course Information


“The course was awesome, the staff were friendly and I had a blast. (To be honest, I thought it was going to be boring and suck). I would definitely recommend ASSET to anyone else looking to be certified, and if I have time, I would definitely look at pursuing other accreditation through you guys.”
Daniel Hansen

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