One course offers many courses of action and pathways for you.

Upon successful completion of this course, you will receive a Certificate III in Business (BSB30120).

Possible job outcomes may include:

• Customer Service Advisor
• Data Entry Operator
• Clerical Worker
• Payroll Officer
• Typist
• Payroll Officer
• Administration Officer
• Receptionist

What do I need before I start?

There are no formal prerequisite units required for entry into this course.

You will however require basic English language, literacy and numeracy (LLN) skills.

Before commencing this course, you will be required to undertake an Online LLN ASSESSMENT. You can check your LLN level right now.

If you are completing the course via an online or RPL delivery mode, you will need access to a computer with word processing, PDF reader capabilities and an internet connection.

This course is not open to international students (student visa 500).

What will I need to provide to enrol?

• Enrolment Form
• USI
• Photo Identification
• Completion of LLN assessment
• Payment

To complete this course you must demonstrate competency in a total of 13 units. The units in each stream have been selected to give you the most comprehensive overview of the business sector at an entry level.

Core Units

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication

Elective Units*

Choose from one of the following specialisations

Electives (No Specialisation)

• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBWRT311 Write simple documents
• BSBPEF301 Organise personal work priorities
• BSBOPS305 Process customer complaints
• BSBESB302 Develop and present business proposals
• BSBOPS303 Organise schedules
• BSBSTR301 Contribute to continuous improvement

Electives (Customer Engagement Specialisation)

• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBWRT311 Write simple documents
• BSBPEF301 Organise personal work priorities
• BSBOPS304 Deliver and monitor a service to customers
• BSBOPS305 Process customer complaints
• SIRXCEG002 Assist with customer difficulties
• SIRXPDK001 Advise on products and services

Electives (Business Administration Specialisation)

• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBWRT311 Write simple documents
• BSBPEF301 Organise personal work priorities
• BSBFIN301 Process financial transactions
• BSBOPS301 Maintain business resources
• BSBOPS303 Organise schedules
• BSBINS202 Handle receipt and dispatch of information

You can view the full list of units available to study within this qualification on training.gov.au.

*If you wish to change one or more of your elective units please contact us. While we endeavour to be able to provide all options, changes to elective units cannot be guaranteed. The cost for custom unit packaging is $500 per qualification for full study or $250 for RPL.

Standard Online Delivery

1 unit per month for 13 months. Includes regular contact with a trainer. Should allow 20 – 25 hours per week to study.

Accelerated Learning

For people with prior knowledge, skills or qualifications. 2 units per month for 7 months. Should allow 30 – 40 hours per week to study.

Assessment Only / RPL

For people with evidence of their extensive experience.

We aim to have all RPL assessments finalised within 12 weeks but it is usually much quicker. The actual timeframe depends on the course you are seeking RPL for, how long it takes you to supply the evidence and how long it takes us to verify your evidence.

You can complete our Free Skills Assessment right now to determine if this is the right option for you.

Custom Enrolment

If you wish to customise your course, change your elective units or study load please contact us to request an individual learning plan.

The number of hours outlined is a guide only and each individual will learn at a different pace. Students may request an extension or submit their assessments early as required to suit their individual learning needs.

Online Resources

Asset College delivers this qualification completely online. For some courses, learning material is not able to be printed or downloaded by students into PDF or Word format for offline purposes. If you would like to discuss printed materials, please contact us prior to enrolment.

Other Information

On enrolment, you will receive a customised training plan. This training plan will list all units of competency you will complete within this qualification along with their due dates for submission. Students must be submitting units by the due dates outlined on your training plan or an extension application will be required.

After completing this course you may wish to further your studies with:

• BSB40120 Certificate IV in Business; or
• Other relevant Certificate IV qualifications.

Course Fees

This qualification is available through online study or RPL. You can also opt to complete some units by RPL and some units through online study.

Online Study – $2575

RPL – $1375

Certificate 3 Guarantee Funding (QLD Only) – $13 concession or $39 non-concession

Payment Options

Online Study

1. Pay as you go

Pay for each unit of your course as you commence it. Please view our Course Fees brochure to see first payment required plus fee per unit for your specific qualification.

2. zipMoney – From $107 a week over 6 months

Up to 6 months interest free on zipMoney. Best for people with an existing zipMoney account.

RPL

Individualised quotes will be discussed with our RPL Manager after submission of a free skills assessment. Please read the full outline on our RPL process here.

1. 2 split payments

Pay 50% of the course fees to begin your RPL, with 50% due on completion before your certificate is issued.

2. zipMoney payment plan

Certificate 3 Guarantee

Eligible students in Queensland may receive government subsidised training under the Certificate 3 Guarantee program.

You can view more information about eligibility requirements here.

Please note, the co-contribution fee may change after a review of your circumstances prior to enrolment in the qualification but will not exceed the above stated fees.

You can view the co-contribution fee breakdown per unit here.

Please be advised that you will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once you complete this qualification.

You can review the Certificate 3 Guarantee Fact Sheet produced by the Department of Employment, Training and Small Business on their website.

Other Information

Please read our Course Fees and Refund policy here.

For information about studying this qualification under a traineeship arrangement please click here.

Extension Request Fees

Should you require an extension on your study, the following applies:

Assessment Re-Submission Fees

Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.

Re-Enrolment

Should you wish to cancel your course or your enrolment is cancelled by us due to no progress and you then wish to re-enrol, a re-enrolment fee of 25% of the standard course fee will apply if requested within 3 months of initial cancellation. If re-enrolment is requested within 4 – 12 months of initial cancellation, 50% of the standard course fee will apply.